Children’s Privacy Disclosure

Last Updated: 14th November, 2025

Firbalex Limited takes children’s privacy very seriously. This Children’s Privacy Disclosure explains how we handle personal information when children under 13 (or under 16 in the UK/EU) interact with our website.

This disclosure is designed to comply with:

  • UK GDPR
  • EU GDPR
  • COPPA (Children’s Online Privacy Protection Act, USA)
  • General international best-practice for children’s privacy

1. Our Website Is Designed for Families

ozotter.com is primarily intended for parents, guardians, educators, and adult customers who purchase children’s books and merchandise.

We do not intentionally collect personal information from children.

Children may view content on the website (e.g., illustrations or story descriptions), but we encourage parents to supervise browsing.

2. What Information We Collect from Children

We do not knowingly collect, store, or process personal data from children under 13 (or under 16 in EU/UK), unless a parent or guardian contacts us and voluntarily provides information.

We do not:

  • Offer account creation for children
  • Request names or emails from children
  • Allow comments or uploads from children
  • Collect behavioural profiles on children

If anonymised analytics are collected (e.g., page views), they are not linked to identifiable children.

3. How We Use Information (If Provided Accidentally)

If a child contacts us directly (for example, via email):

  • We will collect only the information necessary to respond
  • We will not use the information for marketing
  • We will delete the child’s information once the query is resolved

Parents may request removal at any time.

4. Parental Rights

Parents and guardians have the right to:

  • Request access to any personal data we may have received from a child
  • Request deletion of such data
  • Withdraw consent previously given
  • Ask us to stop further communication

To exercise these rights, contact us at:
[email protected]

We will respond promptly and securely.

5. Cookies and Tracking Technologies

We do not knowingly use cookies or tracking tools to profile or target children.

Our analytics tools (e.g., Google Analytics) collect general usage data but are not used to identify individual children.

Parents may disable cookies at any time through browser settings or via our Cookie Policy.

6. Sharing Children’s Information

We do not:

  • Sell children’s data
  • Share children’s data with third parties for marketing
  • Disclose children’s information except as required by law

If we receive identifiable information from a child, it is never shared, unless strictly required for safety or legal obligations.

7. Data Security for Children’s Information

Any personal information we may temporarily handle (such as an email accidentally sent by a child) is:

  • Stored securely
  • Accessed only by authorised personnel
  • Deleted as soon as reasonably possible

8. Changes to This Children’s Privacy Disclosure

We may update this disclosure to reflect changes in the law or our practices. Updates will be posted on this page.

9. Contact Us

If you have questions about how we protect children’s privacy, please contact:
Firbalex Limited
124 City Road, London, EC1V 2NX
Email: [email protected]

For further information, please see our Privacy Policy and Cookie Policy