Privacy Policy

Last Updated: 16th November, 2025

Welcome to ozotter.com (the “Website”), owned and operated by Firbalex Limited (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or interact with our Website. It also outlines your rights under relevant privacy laws, including the UK GDPR, EU GDPR, and California Consumer Privacy Act (CCPA/CPRA).

If you have any questions or requests regarding this policy, please get in touch with us:

By email: [email protected]

1. Information We Collect

We may collect the following categories of personal information:

1.1 Information You Provide Directly

  • Contact information (e.g., name, email address) when you fill out forms or contact us.
  • Purchasing details if you follow links to our books or merchandise partners. (Note: Purchases may be handled by third-party platforms such as Amazon or Printful/Printify; we do not receive your payment information.)

1.2 Automatically Collected Information

When you browse the Website, we may automatically collect:

  • Device information (IP address, browser type/version, operating system).
  • Usage data (pages visited, time spent on pages, click behaviour).
  • Cookies and tracking technologies, including analytics cookies (see Section 7).

1.3 Information from Third Parties

  • If you follow links to external platforms (e.g., Amazon KDP, Instagram, Printful/Printify), those services may share limited aggregated reporting with us.
    We do not control their privacy practices and encourage you to review their policies.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To operate and maintain the Website.
  • To respond to enquiries submitted via email or contact forms.
  • To improve our Website, content, and user experience.
  • To provide updates, newsletters, or marketing communications (only with your consent where required).
  • To comply with legal obligations and protect against fraudulent or unlawful activity.

We do not sell your personal information.

3. Legal Bases for Processing (GDPR/UK GDPR)

We process your personal data under the following legal bases:

  • Consent – when you opt into cookies or marketing communications.
  • Legitimate Interests – for analytics, Website operation, and service improvement.
  • Contractual Necessity – when responding to your queries or providing requested information.
  • Legal Obligation – where required by law.

4. Sharing Your Information

We may share your personal data with:

  • Service providers (e.g., website hosting, analytics providers, email service providers).
  • Third-party platforms you voluntarily interact with via our links (e.g., Amazon, Printful).
  • Regulators or authorities if legally required.

We ensure all service providers comply with applicable data protection laws.

We never sell personal data for monetary gain.

5. International Data Transfers

As a UK-based company, your data may be processed in:

  • The United Kingdom,
  • The European Economic Area (EEA), or
  • Other countries where our trusted service providers operate.

When transferring data outside the UK/EEA, we rely on:

  • Adequacy decisions, or
  • Standard Contractual Clauses (SCCs).

6. Data Retention

We retain personal data only as long as necessary for:

  • Providing our services,
  • Fulfilling legal or accounting requirements, and
  • Resolving disputes.

When no longer needed, data is securely deleted or anonymised.

7. Cookies and Tracking Technologies

We use cookies to:

  • Ensure proper functioning of the Website
  • Analyse usage patterns
  • Improve content and performance

You may control or disable cookies via your browser settings. Some features may not function properly without essential cookies.

For detailed cookie usage, please refer to our Cookie Policy (if published).

8. Your Rights (GDPR/UK GDPR)

You have the following rights regarding your personal data:

  • Right of Access – request a copy of your data.
  • Right to Rectification – correct inaccurate information.
  • Right to Erasure – request deletion (“right to be forgotten”).
  • Right to Restrict Processing – in certain circumstances.
  • Right to Data Portability – request transfer to another controller.
  • Right to Object – to processing based on legitimate interests or to marketing.
  • Right to Withdraw Consent – at any time.

To exercise these rights, contact us at [email protected].

9. Your Rights Under CCPA/CPRA (California Residents)

California users have the right to:

  • Know what categories of personal information we collect.
  • Request deletion of their personal information.
  • Opt-out of “sale” or “sharing” (we do not sell personal data).
  • Non-discrimination for exercising privacy rights.

Requests may be made via [email protected].

10. Children’s Privacy

ozotter.com is aimed at parents, guardians, and educators.
We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal data, please contact us so we can delete it.

11. How We Protect Your Data

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure servers
  • Encryption where appropriate
  • Access controls
  • Routine audits and monitoring

Despite these measures, no online system is completely secure.

12. Links to Third-Party Websites

Our Website may contain links to external sites such as:

  • Amazon
  • Instagram
  • Printful / Printify
  • WordPress or other platforms

We are not responsible for their privacy practices. Please review their respective policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

We encourage you to review this policy regularly.

14. Contact Us

For privacy enquiries, data access requests, or concerns, please contact:

By email: [email protected]